Whether the driver receives a paper CMR or creates a digital record, the goal is the same: clear particulars, acknowledgements and an intact history attached to the movement.

Capture the parties and goods clearly

Keep sender, carrier, consignee, places, dates, goods description, quantity and operational references structured rather than hidden in a photograph alone.

Preserve what was signed

Record the signer’s name and role, time, signature and any reservations. Keep the completed version and integrity evidence available to authorised users.

Treat photographs as evidence, not transcription

When paper is supplied, photograph every relevant page legibly and keep the original according to company policy. Index the capture against the correct job so it can be found.