A driver workflow succeeds when the required action is obvious, works on a real phone and has a safe fallback when connectivity or hardware fails.
Pilot one complete shift
Start with a small group and run truck selection, mandatory check, trailer attachment, job, proof of delivery, expense and shift close. Observe where instructions are unclear.
Train around decisions
Explain why photographs are required, when to select Not safe, who receives the alert and what to do offline. Short scenario-based training is more useful than a tour of every screen.
Keep a controlled fallback
Provide an accessible paper or alternative reporting method for safety-critical records when the device cannot be used. Reconcile fallback records into the main system as soon as practicable.
